Terms of service
Last Updated: July 28, 2026
Welcome to Jewels Quest Inc. By accessing or using our website, you agree to be bound by these Terms and Conditions.
Use of Our Website
You agree to use this website only for lawful purposes. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a customer has violated these Terms and Conditions or engaged in fraudulent or unlawful activity.
Products
We make every effort to display our jewelry, gemstones, metals, colors, and product details as accurately as possible. However, due to differences in screen settings, lighting, and photography, actual colors and appearance may vary slightly from what is displayed online.
Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change prices, promotions, product availability, or discontinue products at any time without prior notice. If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
Orders
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, suspected fraud, pricing errors, or other circumstances beyond our control. If your order is canceled after payment has been processed, you will receive a full refund.
Payment
Payment is required before an order is processed and shipped. We accept approved payment methods displayed during checkout.
Shipping
Shipping times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances outside our control.
Risk of loss transfers to the customer once the package has been delivered to the shipping address provided.
Returns and Exchanges
Please refer to our separate Return Policy for complete details regarding returns, exchanges, eligibility, and time limits. Custom, personalized, engraved, or made-to-order jewelry is generally non-returnable unless required by law or the item arrives damaged or defective.
Jewelry Care
Proper care helps preserve the beauty and longevity of your jewelry. We recommend following our care instructions and avoiding exposure to harsh chemicals, excessive moisture, perfumes, lotions, and impact.
Normal wear and tear is not considered a manufacturing defect.
Intellectual Property
All content on this website—including text, photographs, logos, product designs, graphics, videos, and other materials—is the property of our company or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without our prior written permission.
User Content
If you submit reviews, photos, testimonials, or other content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and share that content for marketing and promotional purposes.
Disclaimer
This website and all products and information are provided "as is" and "as available" without warranties of any kind, except as required by applicable law.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or the purchase or use of our products. Our maximum liability shall not exceed the amount paid for the applicable product.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which our business operates, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.